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Q. Cancellation rights

Your rights under the returns policy are in addition to the cancellation rights under the Consumer Protection (Distance Selling) Regulations 2000.

If you wish, please get in touch with our Customer service team by visiting our contact us page or completing the cancellation form. Selecting the option ‘I wish to cancel my contract’ before the end of the statutory cancellation period (14 calendar days from the day after you receive the goods), along with a copy of your returns receipt / returns tracking number. You must then return the goods along with the returns form as above before the end of the statutory cancellation period (14 days).

These terms and conditions do not affect your statutory rights. For further information on this please see the terms and conditions and returns policy.

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